Top
Image Alt

Privacy Policy

Vimac takes the community and the protection of personal data very seriously. Therefore, information security is an indispensable policy. In this Policy, we will provide information on how to handle the collection of personal data in order to provide a more accurate service to the target customer/public. 

This Privacy Policy is not related to recruitment and personnel management activities.

1. PURPOSE OF INFORMATION COLLECTION 

1.1 How to collect personal data about customers 

Customers have the right to choose to provide information proactively through the information filling form. In addition, with activities related to user behavior, third party Google will collect. This has nothing to do with Vimac and customer personal data operations. 

1.2 Types of personal data we collect

Vimac only collects personal data for purposes directly related to business operations. We give more specific information below:

  • Basic contact information
  • Interested service information
  • Transaction and payment information

1.3 Collection of personal data for business activities

  • Provide and support service
  • Legal procedure
  • Customer care 

2. SCOPE OF USE OF INFORMATION 

We only collect personal data for clear and lawful purposes. We only collect necessary personal data in connection with the purpose of recommending Vimac’s services. 

3. DURATION OF INFORMATION STORAGE

Customer’s personal data is stored for 1 year.

4. UNITS & ORGANIZATIONS ACCESS TO INFORMATION 

Vimac is the only unit that receives customer information and ensures not to use customer’s personal data to transact with any other 3rd party.  

5. CONTACT ADDRESS OF INFORMATION COLLECTION & MANAGEMENT UNIT

Company name: VIMAC COSMETICS JOINT STOCK COMPANY

Address: Lot B1-11 Shophouse Vinhomes Gardenia
My Dinh, Ham Nghi Ward, Nam Tu Liem District, Hanoi

Hotline:  (+84)24 999 888 98  | (+84)35 779 8888

Email: info@vimaccos.com

6. METHODS OF EDITING PERSONAL DATA 

When there is a need to edit personal data, refuse to receive information or stop storing personal data, please contact Vimac via the hotline/email mentioned in section 5.

Vimac guarantees the accuracy of personal data. Please notify us of any changes in writing via email notification or direct contact personnel. 

If there are any complaints about the way personal data is handled in relation to you, please notify Vimac. Please provide the following information:

  • Full contact information – identity confirmation
  • Clear and specific complaint information
  • Information on how to wish to resolve a complaint

Process: Confirm complaint -> Conduct investigation -> Send notice of investigation results -> Resolution -> Confirm closure. 

Vimac Cosmetics Joint Stock Company reserves the right to change and update the Privacy Policy from time to time. We will notify on the website and browser with the Ministry of Industry and Trade. The Policy will take effect from the time of posting and publication.